Privacy Policy

 

Privacy Policy Elegánsia Accessories

Elegánsia Accessoires collects personal data through its website. Personal data is necessary to be able to handle requests by means of orders, e-mails and telephone. This privacy statement provides more insight into the personal data we collect and how we use it. In addition, we also explain the cookie policy on the Elegánsia Accessoires website via the webshop provider Shopify.

 Processing requests and processing orders

 Requests that come in to us through orders

For these orders we need the following data from consumers:

-E-mail

-First and last name

-Delivery address

- IP address (automatic)

This data is secured and stored in our system. Based on this data, we know who makes these requests and where the orders should be delivered. It is also necessary to provide this data to third parties.

 Providing to third parties

-DPD and Chronopost

-Payment provider Mollie

Payment provider Mollie and is important for processing payments. In addition, they provide information about payments. This information comes from the bank and credit card company. In order to be able to deliver the orders, postal companies DPD and Chronopost must receive the personal data.

 Newsletter and approaches via email and telephone

 Signing up for the newsletter is done on a voluntary basis via the website. The e-mail address is all that is needed. These requests enter our system and e-mail addresses are stored with the provision of the newsletter as the sole purpose. These are kept until the customer cancels the subscription. For questions about orders by email or telephone, we fall back on the data provided during requests by means of orders via the website. After receiving the order, we can also send a one-time e-mail with the invitation to write a review about the product(s).

 Retention of personal data after termination of the agreement

 After the termination of the agreement, we keep the personal data provided by customers during the applications. The only purpose for this is for analytical reasons. For example, to be able to assess which cities our customers come from. We never share your personal data with third parties at this stage!

Consumers have always the right to request access to the personal data, to adjust this data and may also request Elegánsia Accessories to remove it from our system.

 Security

 128-bit SSL encryption ensures that consumers' personal data is secured for consumers using Shopify's websites.

 Retention period and changes

 The entrepreneur Elegansia Accessoires is responsible for the personal data. The retention period of the personal data is three months (turnover tax term). Data that falls under the fiscal retention obligation, such as billing address, name and address details, etc. have a longer retention period. In this case, this applies as long as the entrepreneur is obliged to do so. This also applies to data relating to complaints.

 This privacy policy is always subject to change. It is therefore advisable to consult them regularly. In addition, reference is made to third parties. These parties use their own privacy policy.

 The authority personal data monitors the privacy law AVG = General Data Protection Regulation.

 Cookies

 Cookies used by Shopify

-Built-in Cookies by default to make merchant websites work

-Cookies placed when Shopify websites load

 Goal

For the operation of the stores, reporting and analytics. Pixels and tags are also used from third parties, these are external parties. They may also place cookies. For analytical reasons, advertising, social media etc. (Shopify Legal, 2021).

 Acceptance of Cookies

Cookies are almost always automatically accepted by browsers. However, it is a choice whether or not to accept it. These can be adjusted via the browser settings. Shopify uses both session and persistent cookies (Shopify Legal, 2021).

 Elegánsia Accessories does not use cookies that are placed on its own initiative in the web store. This can still change. The cookie policy is therefore always subject to change, as well as this privacy statement.

 For a detailed overview and more information about cookies used by Shopify:https://www.shopify.nl/legal/cookies

 

 August 1, 2022